Refund policy
Last Updated: April 4th, 2026
At Copacetic Harvest LLC (doing business as Copacetic Harvest Coffee & Tea), we are committed to delivering high-quality coffee and tea products. Due to the nature of our products as consumable food items, we maintain specific return guidelines outlined below.
1. ALL SALES FINAL ON CONSUMABLE PRODUCTS
For health, safety, and quality control reasons, all coffee and tea products are considered final sale once shipped.
We do not accept returns or exchanges for:
Opened products
Unopened consumable products
Change of mind
Taste preference
Incorrect product selection
Subscription renewals once processed
Because our products are ingestible, we cannot restock or resell returned consumables.
2. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, you must contact us within 5 days of confirmed delivery.
To request a review, please email:
Admin@copaceticharvestcoffeeandtea.com
Your email must include:
Your full name
Order number
Clear photos of the product
Clear photos of the packaging
A brief description of the issue
Requests submitted after 5 days of delivery may not be eligible for review.
If approved, we may provide one of the following at our discretion:
Replacement product
Store credit
Refund to original payment method
We reserve the right to deny claims that do not meet these requirements.
3. SUBSCRIPTION ORDERS
Subscription purchases are billed automatically according to the frequency selected at checkout.
Subscription charges are non-refundable once processed.
Cancellations must be made prior to the next billing date.
Canceling after renewal stops future charges but does not refund the current billing period.
Customers may manage or cancel subscriptions through their account (if enabled) or by contacting us before their renewal date.
4. LOST OR STOLEN PACKAGES
Once an order has been marked as delivered by the shipping carrier, Copacetic Harvest LLC is not responsible for lost or stolen packages.
If your package is marked delivered but cannot be located, we recommend:
Checking with neighbors
Contacting your local post office or carrier
Filing a claim with the shipping carrier
We are not obligated to replace orders confirmed as delivered.
5. REFUND PROCESSING
If a refund is approved, it will be issued to the original form of payment within 5–10 business days.
Original shipping fees are non-refundable.
6. POLICY UPDATES
We reserve the right to update this Return & Refund Policy at any time without prior notice. Changes will be effective upon posting to our website.
7. CONTACT INFORMATION
For questions regarding this policy, please contact:
Admin@copaceticharvestcoffeeandtea.com